KNOW YOUR DEVICE.
START RIGHT.
Product information and model-specific instructions help you plan and get started. Always check the latest instructions for your device.
Information directly from IRELT.
These links open the current irelt.com website in a new tab.
Practical questions.
Which instructions apply to my device?
Check your device model and version. If you're unsure whether the instructions apply, ask IRELT to confirm before use.
What should I check before ordering?
The intended use, space and power supply requirements, placement, and arrangements for user guidance and upkeep. Also ask about delivery and the applicable terms.
Where can I get help with my device?
Contact IRELT. Include the device model, serial number and a description of your query to help resolve it.
View IRELT contact details ↗︎Understanding light
Infrared or red light? Understand the differences and choose equipment for its intended use.
Before first use
Confirm the exact device model and obtain its matching instructions. Check positioning, electrical connection, operating conditions, any restrictions and cleaning in those instructions. The product page summary does not replace the manual. Ask the manufacturer before use if anything remains unclear.
Planning a service for your business
Assign responsibility for staff training, customer guidance and checking the device’s condition. Confirm suitability for the intended use before selling a service. The self-service concept is in development: its presentation on this website does not approve unattended operation.
Preparing a support enquiry
Have the device model, serial number, purchase date and a brief description of the situation ready. Share only information needed to resolve the issue; avoid customer personal data and health information. Ask for confirmation of servicing arrangements and costs.
A&M Infrapuna · info@infrapunavalohoidot.fi
Contact in Finland